Privacy policy

Privacy Policy

Last Updated: August 22, 2026

Welcome to VIJBHA (www.vijbha.in). VIJBHA operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). VIJBHA is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact Details: Your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.

  • Account Information: Your username, password, security questions, preferences, and settings.

  • Transaction Information: Items you view, put in your cart, purchase, return, or exchange, as well as past transactions.

  • Communications with Us: Information included in communications with us, such as customer support inquiries.

  • Device & Usage Information: Information about your device, browser, network connection, IP address, and how you navigate the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, make a purchase, or communicate with us.

  • Automatically: Through the use of cookies and similar technologies when you visit our website.

  • From Service Providers & Partners: Including Shopify, analytics tools (like Google Analytics), and advertising partners (like Meta).

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing & Improving Services: To process payments, fulfill orders, arrange shipping, manage accounts, and create a customized shopping experience.

  • Marketing and Advertising: To send promotional communications and show online advertisements based on your activity, using tracking technologies like Meta Pixel.

  • Security & Fraud Prevention: To authenticate accounts, ensure secure payments, and prevent malicious activity.

  • Customer Support: To respond to your inquiries and maintain our business relationship.

  • Legal Obligations: To comply with applicable Indian laws, including tax and accounting regulations.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies (such as Meta Pixel and Google Analytics) to analyze website traffic, remember your preferences, and serve targeted advertisements. By using our website, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings.

5. How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Service Providers: Such as Shopify, payment processors, and shipping partners.

  • With Marketing Partners: For personalized advertising based on your online activity.

  • For Legal Reasons: To comply with Indian legal obligations, enforce our policies, or respond to valid legal requests.

6. Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Specifically:

  • Order & Billing Data: Retained for 5-7 years to comply with Indian tax and accounting laws.

  • Marketing Data: Retained until you opt out of receiving promotional communications.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you.

  • Right to Delete: Request the deletion of your personal information.

  • Right to Correct: Request the correction of inaccurate information.

  • Managing Communication Preferences: You can opt out of promotional emails at any time using the unsubscribe link provided in our emails.

8. Grievance Officer (India Compliance)

In accordance with the Information Technology Act, 2000, and applicable Indian data protection laws, the contact details of our Grievance Officer are provided below. We aim to acknowledge and resolve any privacy-related grievances within 30 days.

Grievance Officer: Vijalsinh Chauhan

Email: support@vijbha.in

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised Privacy Policy on this website and update the "Last Updated" date.

10. Contact Us

If you have any questions or complaints about our privacy practices, please contact us at:

VIJBHA

Vijapur, 382870, Gujarat, India

Phone: +91 83205 05707

Email: support@vijbha.in